pbd85's Privacy Policy & Data Protection
How your personal information is collected, stored, and kept secure — pbd85's full privacy policy is described in detail here.
Brief Policy Overview
pbd85 places the highest importance on the privacy of players in Bangladesh. This privacy policy will tell you what types of information we collect from you while you use our platform, how that information is used, how long it is stored, and what your rights are.
By using our platform, you are assumed to have accepted the terms of this policy. Please read it carefully. If you have any questions, do not hesitate to contact us.
What Information We Collect
Personally Identifiable Information
When you create an account or log in to pbd85, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- Documents required for identity verification
- Address and other contact details
Financial Transaction Information
During deposits and withdrawals, we collect:
- Payment method details (bKash, Nagad, Rocket, Bank Transfer)
- Transaction amount and date
- Bank account or mobile banking number
- Full transaction history
User Activity Information
By monitoring your activity on the platform, we collect:
- Gameplay history and betting records
- Login times and session duration
- Preferred game categories and statistics
- Bonus and promotion usage information
Technical Information
Information automatically collected about your device and connection:
- IP address and device information
- Browser type and operating system
- Cookie and session data
- Platform navigation information
Purpose of Information Use
pbd85 uses collected information only for specific and legitimate purposes. The main purposes are described below:
- Account Management: Your information is used to create, verify, and maintain your account and to ensure secure login.
- Financial Transaction Processing: Financial information is used to complete deposits and withdrawals accurately and to prevent fraud.
- Customer Support: Information is used to resolve your issues and provide assistance. Our 24/7 live chat and email support team may access this information.
- Security & Fraud Prevention: Technical information is analyzed to detect suspicious activity and ensure platform security.
- Responsible Gaming: Information is used to monitor your gaming activity and, where necessary, provide support or apply limits.
- Legal & Regulatory Compliance: Information is retained to meet applicable legal obligations and for age verification (21+).
- Service Improvement: Aggregate usage statistics are analyzed to improve the user experience and design new features.
Cookies & Tracking Technologies
Essential Cookies
These cookies are essential for the basic operation of the platform. They are used to maintain login sessions, ensure security, and remember your preferred language. These cookies cannot be disabled.
Analytics Cookies
These cookies are used to understand how users interact with our platform. They help us improve the quality of our service. These cookies do not identify you personally.
Preference Cookies
These cookies are used to remember your platform preferences, such as language and display settings. They make your experience more convenient.
Sharing Information with Third Parties
pbd85 never sells your personal information or transfers it to third parties for commercial purposes. However, we may share information in certain circumstances:
Service Providers
We share necessary information with trusted service providers for payment processing, technical support, and security verification. These providers may use the information only for the specified purpose and must follow our privacy standards.
Legal Obligations
We may be legally required to disclose information as part of a court order, a lawful request from a government authority, or a legal process. In such cases, we provide only the minimum information necessary.
Fraud Prevention
Information may be shared with relevant authorities or security agencies to prevent active fraud, money laundering, or other illegal activity.
Data Security Measures
pbd85 uses the latest technology and methods to protect your information. Our security measures include:
- SSL Encryption: All data transmissions are secured with SSL/TLS encryption, which protects your information from third-party access during transfer.
- Encrypted Databases: Sensitive information is stored in encrypted databases. Passwords are never stored directly — they are kept in hashed form only.
- Access Controls: Only authorized staff may access user information, and all access is logged.
- Regular Security Audits: Our systems undergo regular security testing to identify potential vulnerabilities.
Secure Payment Process
We have put special measures in place to keep your financial transactions secure. All transactions through bKash, Nagad, Rocket, and bank transfer are completed over encrypted channels.
We never store your full bank account number or PIN. Payment information is processed in accordance with the highest security standards.
Data Retention Period
pbd85 retains your information only for as long as it is needed for a legitimate purpose. General guidelines are:
Active Account Information
All relevant information is retained for as long as your account remains active. This is necessary to provide and improve our service.
Inactive Account Information
Even after an account is closed or becomes inactive, certain information may be retained for a defined period for legal compliance and fraud prevention purposes.
Financial Transaction Records
Financial information and transaction records are retained for a defined period as required by law and remain auditable.
Data Deletion Requests
Information that is not subject to a legal obligation to retain will be deleted upon your request. However, where an ongoing legal obligation exists, this may not be possible immediately.
Your Data Rights
As a pbd85 user, you have certain important rights over your own information:
Right of Access
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
You have the right to request correction of any inaccuracies or incomplete details in the information we hold about you.
Right to Erasure
In certain circumstances you may request deletion of your information, though legal obligations define the limits of this right.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be temporarily restricted.
Right to Object
You have the right to object to your information being used for specific purposes, particularly for marketing or profiling.
Right to Portability
You have the right to request your information in a structured, machine-readable format.
Protection of Minors' Information
Information of Those Under 21
pbd85 provides services only to those aged 21 and above. We do not knowingly collect any information from anyone under the age of 21.
If we become aware that someone under 21 is using our platform, that account will be closed immediately and any collected information will be deleted.
If you believe a minor is using our platform, please notify our support team.
Changes to the Privacy Policy
pbd85 may update this privacy policy from time to time. When changes are made, we will take the following steps:
- For significant changes, we will notify you via your registered email or through a notice on the platform.
- The date of the updated policy will be noted at the top of the page.
- Continued use of the platform after changes will be taken as acceptance of the new policy.
- Previous versions of the policy are kept securely and are available upon request.
We encourage you to check this page regularly so you stay up to date with the latest data protection policy.
Withdrawing Consent & Closing Your Account
If you wish to withdraw your consent to pbd85's use of your information or close your account, please contact our support team.
Account Closure Process
Once you request account closure, we will deactivate your account after verification. Full closure will occur after any pending transactions and balances are settled.
Data Deletion Request
After your account is closed, you may request deletion of information that is not subject to a legal retention obligation. We will confirm which information is legally required to be retained.
Have Questions About Privacy?
Our 24/7 support team is always ready to help with any questions or concerns about your data protection. Contact us in Bengali or English.